Frequently Asked Questions

Below are the most frequently asked questions about the DogWatch Hidden Fence products and training. If the answer to your question is not here, please contact us and we will be happy to help.

What is a DogWatch Hidden Fence System®?
The DogWatch Hidden Fence is a pet containment system that uses radio signals to keep your dog within a designated boundary.

How does it work?
A buried wire carries harmless radio signals around the designated area. Your dog wears a small receiver on the collar that signals him by emitting a mild stimulation, or correction, when he gets too close to the boundary.

How does my dog learn where the boundary is?
Your dog learns the boundaries through voice commands and visual flags that are set inside the fenced area. The dog goes through a training session for about a few minutes each day for 7 to 10 days. With training, your dog remembers the placement of the flags and is taught to stay within the border. During the training period, flags are slowly taken away. If the dog goes within 5-10 feet of the boundary, he will hear a warning sound that means he is getting close to the boundary. If the dog reaches the boundary, he will receive a correction.

Why should I purchase a DogWatch Hidden Fence System® over the Invisible Fence® brand?
DogWatch® is the only underground fence system that works on an FM radio signal frequency. This frequency system, called SafeLink, is an exclusive patented DogWatch® technology that provides your pet with the maximum protection from unintentional stimulation caused by stray radio signals. Other pet containment systems, such as the Invisible Fence brand run on an AM radio frequency that may pock up signals and can cause your dog to receive a correction when not near the hidden boundary. This may cause your dog to become confused and afraid. Only DogWatch's SafeLink system safely ignores AM radio signals.

Are there other benefits to the DogWatch Hidden Fence®?
The DoagWatch Performance Series R8 receiver runs on a battery that lasts two years... the longest in the industry. Maintenance costs are low compared to other Hidden Fence Systems.

Our new Performance Series R7 and R8 Receivers have our exclusive AutoMemory feature. The receivers constantly monitors your dog is he "challenges" his boundary. Both receivers he the fastest responsible time in the industry, meaning if your dog challenges the "fence" he will feel a correction immediately -- at the beginning of the avoidance zone, not half way through.

• The DogWatch Hidden Fence has a unique, patented user- programmable receiver that can be customized -- by you -- to the training level that's right for your pet's personality and size. No need for a service call and related charge.

• The DogWatch® receiver includes our pet friendly "audible only" training level that allows you to train your dog using an audible "beep" tone before your dog feels a correction.

• You will receive a lifetime equipment warranty on your DogWatch Hidden Fence® When installed by a authorized DogWatch dealer.

• As an authorized DogWatch® dealer, we are trained, dedicated professionals. In addition to providing you and your pet with superior technology and products, we live and work in your community, and are ready to provide you with courteous and prompt customer service.

Is the DogWatch® fence similar to an electric fence?
No! The underground runs on radio signals. A transmitter (which is plugged in) allows the fence to emit radio signals, which are picked up by the radio receiver collar worn by the dog when he approaches or reaches the boundary.

Will the stimulation from the collar hurt my dog?
No. This type of stimulation has been used in dog training for over 40 years. A dog's resistances is about 20 to 25 times greater than that of a human's. Furthermore, the amount of correction can be adjusted so that a dog receives the appropriate level of stimulation for it's size. DogWatch® systems have been tested by a major veterinary college, and are recommended by veterinarians.

Will the system work for more than one dog?
Yes. There is no limit to the number of dogs a system can protect at one time.

Is the system safe during a lightning storm?
The DogWatch® Hidden Fence System has lightning surge protection in the transmitter and uses an external surge protector. Of course, your dog should be safe in the house during a lightning storm!

How much does it cost? What if I move?
DogWatch Hidden Fencing can cost much less than traditional fencing, and once you buy a system you can expand it or take it with you when you move. Contact us for an estimate on your individual yard.

How big of an area will it cover?
DogWatch offers models that can cover properties from 1/4 of an acre up to 200 acres. Contact us for a free consultation and estimate.

Does it keep other dogs out?
The DogWatch Hidden Fence system is designed to keep your dog at home and out of trouble. It will only keep other dogs out if they are wearing DogWatch collars.

How old does my dog have to be before training begins?
As a general guideline, your dog should be at least 12-16 weeks old. Dogs, like humans, mature at different rates.

What if my dog has a history of biting people?
This product is not intended for use with dogs that have a history of aggressive behavior.

Can my dog get out?
If the initial training was done properly, this will rarely happen. If the dog does get out, check to make sure the collar is on securely. You may also increase the range of the signal to keep the dog further away from the boundary area or increase the correction level. We are also available to support you. There are many ways to adjust the DogWatch System®. Call us if you need help.

Is there a guarantee on the DogWatch System?
Our new Performance Series system carries a lifetime manufacturer's warranty installed by an authorized dealer. If you have any problems with the equipment we will replace it for life including if your dog chewed on the receiver. DogWatch of North Central Ohio offers a 30 day money-back satisfaction guarantee.